07759 278 979
If you are not satisfied with your purchase, you may contact us within 14 days of receipt of your order for a Return Authorization.
Returns are not accepted for consumable products such as gas and bb’s and for internal upgrade and repair parts such as springs and gearsets. No returns on Special Sale items. All sales are FINAL on these items.
Except as expressly stated above, no other warranties are applicable, and no other damages will be recoverable from THE EX SITE
In order to receive a refund for any returnable product, the product must be returned to THE EX SITE in excellent condition and in its original state, unused and with all original boxes and packaging intact, and all manuals.
Any accepted returns will be refunded in full, minus shipping costs.
Product return shipping costs are not covered under our warranty or return policy.
For return or warranty authorization and instructions, please email us at firstname.lastname@example.org or call 07759 278 979.
Our Customer Service Dept will assign you a Return Authorization reference number.
RETURNS WITHOUT RETURN AUTHORIZATION REFERENCE NUMBERS MAY BE REJECTED OR SUBJECT TO A RESTOCKING FEE.